Personal data protection

If you are our customer, newsletter subscriber or website visitor, you are entrusting us with your personal data. We are responsible for their protection and security. So please familiarise yourself with the data protection, principles and rights you have in relation to the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)).

Who is the controller?

MarkZPro s.r.o., ID: 19458941, with registered office at Biskupský dvůr 2095/8, Prague 1 - Nové Město, 110 00, which operates the website www.markzpro.com. We process your personal data as a controller, i.e. we determine how the personal data will be processed and for what purpose, for how long and we select any other processors who will assist us with the processing of this data.

Contact details

If you wish to contact us in the course of processing, you can contact us by email: info@markzpro.cz.

Declaration

We declare that, as the controller of your personal data, we comply with all legal obligations required by applicable legislation, in particular the GDPR, and therefore that:

• we will only process your personal data on the basis of a valid legal ground, in particular a legitimate interest, performance of a contract, legal obligation or consent,
• we comply with the information obligation under Article 13 of the GDPR before we start processing personal data,
• enable and support you in exercising and fulfilling your rights under the GDPR.

Scope of personal data and purposes of processing

We process personal data that you entrust to us for the following reasons (to fulfil these purposes):

• provision of services, performance of a contract

We need your personal data in the following scope: name, surname, address, telephone, e-mail for the performance of the contract (delivery of goods, sending information about the order).

• bookkeeping

If you are a customer, we necessarily need your personal data (billing data) to comply with the legal obligation to issue and record tax documents.

• marketing - sending newsletters

We use your personal data (email and name, what you click on in the email and when you open it most often) for the purpose of direct marketing - sending you commercial communications. If you are our customer, we do so out of legitimate interest, as this is allowed by the provisions of Section 7(3) of Act No. 480/2004 Coll., on certain information society services, for a period of 5 years from the last order.

If you are not our customer, we send you newsletters only on the basis of your consent, for a period of 5 years from the date of granting. In both cases, you can unsubscribe by using the unsubscribe link in each email sent.

Cookies

When you browse our website, we record your IP address, how long you stay on the site, which products you view and from which page you come to our website. We view the use of cookies to measure site traffic and to customize the display of the website as a legitimate interest of our administrator, as we believe this data can provide us with facts to improve our services. You have the right to object to this processing under GDPR (Article 21) by emailing info@markzpro.cz.

Cookies for targeted advertising will only be processed on the basis of your consent according to your browser settings. We use them to be able to reach you again with a precisely targeted product or service. We use the following platforms to process cookies for targeted advertising with which we have a valid data protection agreement or contract:

• Sklik of Seznam.cz, a.s.
• Adwords by GOOGLE Ireland Limited
• Facebook Ireland Limited

Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies in your browser.

Security and data protection

We protect your personal data to the maximum extent possible by using modern technologies that are up to date with the state of the art. We protect it as if it were our own. We have adopted and maintain all possible (currently known) technical and organizational measures to prevent the misuse, damage or destruction of your personal data.

Transfer of personal data to third parties

Our employees and partners have access to your personal data.

For specific processing operations that we are unable to provide ourselves, we use the services and applications of processors who are even better at protecting data than we are and specialise in that processing.

These providers are from the following industries:

• transportation and transport services
• accounting and tax offices
• technology companies providing web operations and administration
• online and marketing agencies and platforms
• comparison shopping sites

We may decide to use other applications or processors in the future to facilitate and improve the quality of processing. However, we promise you that in such a case we will place at least the same demands on the processor in terms of security and quality of processing as we place on ourselves.

Transfer of data outside the European Union

All processing of personal data will be carried out within the EU.

Your rights in relation to the protection of personal data

You have a number of rights in relation to the protection of personal data. If you wish to exercise any of these rights, please contact us via info@markzpro.cz.

You have the right to information, which is already fulfilled by this information page with the personal data processing policy.

Thanks to the right of access, you can challenge us at any time and we will document within 30 days what personal data we are processing and why.

If something changes or you find your personal data outdated or incomplete, you have the right to have your personal data completed and amended.

You can exercise your right to restrict processing if you believe that we are processing your inaccurate data, if you believe that we are processing unlawfully but do not want to delete all your data, or if you have objected to the processing. You can limit the scope of personal data or the purposes of processing. (For example, by unsubscribing from the newsletter you limit the purpose of processing for sending commercial communications.)

Right to portability

If you would like to take your personal data and transfer it to someone else, we will follow the same procedure as when you exercise your right of access - the only difference is that we will deliver the information to you in machine-readable form. Here we need at least 60 days.

Right to erasure (to be forgotten)

Another right you have is the right to erasure (to be forgotten). We do not want to forget you, but if you wish to do so, you have the right to do so. In this case, we will erase all your personal data from our system and from the system of all sub-processors and backups. We need 90 days to secure the right to erasure.

In some cases, we are bound by a legal obligation and, for example, we must keep records of tax documents issued for a period of time specified by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you by e-mail when the deletion is completed.

Complaint to the Data Protection Authority

If you feel that we are not treating your data in accordance with the GDPR, you have the right to contact the Data Protection Authority at any time with your complaint. We would be very happy if you first inform us of this suspicion so that we can do something about it and correct any wrongdoing.

Unsubscribing from newsletters and commercial communications

We send you emails with inspiration, articles, products and services, if you are a customer, based on our legitimate interest.

If you are not yet a customer, we only send them to you on the basis of your consent. In either case, you can stop receiving our emails by pressing the unsubscribe link in each email sent.

Silence

We would like to assure you that our employees, collaborators and partners who will process your personal data are obliged to maintain confidentiality of personal data and security measures, the disclosure of which would compromise the security of your personal data. This confidentiality shall continue even after the end of the contractual relationship with us. Your personal data will not be released to any other third party without your consent.

 

This personal data processing policy applies from 25.5.2018.